We always respond to enquiries within 24 hours, but sometimes the replies go into spam folders. So if you have not received a reply within 24 hours of sending your enquiry, check your spam folder. If there is nothing there either, feel free to send a gentle reminder to the e mail address at the foot of the page.
Please also add our email address: firstname.lastname@example.org – to your white/approved list. For a guide on how to do this, please follow this link.